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Quick help for common issues
How do I claim a promotion?
Open the promotion and press "Claim Promo". You can use valid promos during reservation payment.
Can I reserve items?
Use the Reservations button in the header to schedule a pickup.
How do I preview a product?
Tap the eye icon on any product card to view details.
Need more help?
Visit Support or talk to a staff member for assistance.
Coverage and claim steps
Standard Coverage
Most devices include a limited warranty for hardware defects from the purchase date.
Not Covered
Physical damage, liquid damage, unauthorized repairs, and software misuse are excluded.
How to File a Claim
Bring your receipt, valid ID, and unit to COMPIX service desk for diagnostics and claim assessment.
Support Contact
Visit the store or open Need Help for assistance from COMPIX staff.
We're here to help you
Main Hotline
(086) 853-1234
Email Support
compixcomputers@gmail.com
Support is online 8:00 AM - 5:00 PM
Compix Help Bot
Ask about products, promos, stock, and reservations.
Ready to help
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Next Steps
Let's take a quick tour to help you get started with our kiosk system.